Customer Service Sales Representative (Dutch-Speaking) Hybrid HS03

**Experience the power of a game-changing career** looking to grow and be inspired, as a Customer Service Sales Representative in Valencia to experience the power of **What you will do in this role** As a **Customer Service Sales Representative** on our team, you will: - Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests - Fast and effective reply to inbound queries - Make outbound calls when necessary to solve issues with customers and different internal business units - Create quote and follow up with cross selling / up selling and a proactive and service attitude - Ensuring personal knowledge of the Store portfolio and Post sales process ́s are maintained - Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approac...