Customer Service Specialist

Description

Who We Are

At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 23 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options. 

The Role

The Customer Service Specialist team is one of the faces of Pepper Money for our customers. This role is responsible for answering any queries and calls post-settlement. You could find yourself helping a customer with their loan balance, updating their contact details and assisting our customers with their loan repayments.

• Working on queue to be ready for inbound calls – this would include mortgage (AU & N...