Customer Service Specialist

Designation - Customer Service Executive Qualification - HSC / Graduate Freshers - Can also apply Shifts - Rotational shifts (Including Night Shifts) 5 days working with 2 rotational week offs (Shifts Window- Between 4pm to 10am - Any 9 hours Shift) Location - Kolkata Immediate Joiners Preferred Roles & Responsibilities: - Handle customer queries through chat and voice (international clients). - Deliver accurate information and ensure customer satisfaction. - Troubleshoot and escalate issues when required. - Maintain high-quality service standards in all interactions. - Follow process guidelines and meet performance metrics (Domain Knowledge - BPO Voice/Non-Voice/ Customer Service) Communication - Very Good Communication Interested candidates can share their cv on this number- HR NITHIK - Or can share resume on