Customer Service Supervisor

Aramex

Algiers, Algiers, Algeria Full-time May 29, 2026

Opportunity Description

Location -Algiers , , Algeria (DZ)

Job ID -6450

Location: OUED SMAR - ALGIERS

Job Responsibilities:

Ensure high customer satisfaction level to retain customers,

Manage daily complaints and ensure timely resolution,

Ensure responding to customer inquiries on time,

Manage Station IRT (immediate response team) and achieve service level,

Handle and assist escalated cases until customer is satisfied,

Reporting any information that might impact company image and brand,

Monitor and enhance the overall CS team members’ performance,

Assist teams to handle complex cases. (Lost, delayed, etc.),

Facilitate the flow of information horizontally and vertically,

Ensure proper implementation of Aramex procedures and policies, new services, products, and systems,

Work with ops to ensure smooth flow of deliver...

Full-time Information and Record Clerks

Submit your application for Customer Service Supervisor at Aramex

Location Algiers, Algiers

Country Algeria

Type Full-time

Category Information and Record Clerks

Posted May 29, 2026

Deadline July 08, 2026