Opportunity Description
We’re Hiring: Join a Global Leader in STEAM Education!
Location: Baguio City
Work Schedule: Five days a week | Night Shift
Openings: 20 Customer Support Specialists + 1
Employer: our client is a world-renowned STEAM education provider committed to empowering educators and learners through hardware, software, and curriculum tools that make learning hands-on and engaging. To support its growing international user base, the company is now establishing a Global Customer Service Center in Baguio City .
Salary: USD 600–800/month (based on experience)
- Lead the customer support team during night shifts, focusing on technical support for xTool laser cutting and engraving products used by customers in the US and Europe.
- Monitor service quality, streamline workflows, and ensure customer satisfaction.
- Set team KPIs and oversee day-to-day operations.
- Pro...
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