Customer Service Team Lead — Coaching & CX Excellence

A global outsourcing leader based in Singapore seeks a skilled customer support representative. The role involves providing outstanding support across communication channels, ensuring customer satisfaction, and adopting a strategic approach to problem-solving. Candidates should possess at least a diploma, with 2 years of experience preferred, but fresh graduates are encouraged to apply. Must have excellent communication skills in English and be comfortable with multi-tasking and strict adherence to service standards.
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