Customer Service Team Lead: Elevate Service & Mentorship

A leading customer service provider in Pampanga is looking for an experienced manager to oversee daily operations of their customer service team. The ideal candidate will have a Bachelor's degree and 2–5 years of experience in customer service roles. Responsibilities include training staff, developing service policies, and resolving escalated complaints. Strong proficiency in English and excellent problem-solving skills are essential for this role, which promises a dynamic work environment.
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