Customer Service & Transport Coordinator

Customer Service & Transport Coordinator
 Location: Lutterworth

Hours: Full-time, Monday – Friday, 07:00 – 15:00

 
We are looking for a proactive and organised Customer Service & Transport Coordinator to join our team in Lutterworth. This is a fantastic opportunity for someone who enjoys office-based work and thrives on delivering excellent service.

 
Key Responsibilities: 

• 
  Respond to customer queries via email and phone promptly and professionally

• 
  Resolve issues by liaising with internal and external teams

• 
  Book and manage transport jobs efficiently

• 
  Chase Proof of Deliveries (PODs) to ensure timely records

• 
  Maintain and administer the Transport Management System (TMS)

• 
  Generate cust...