CUSTOMER SERVICE TRAVEL HELDESK - Multiple Opportunities

Location: Brisbane, Australia
Company: Allianz Partners

About the Role

Join Allianz Partners as a Customer Service Consultant in our Travel Helpdesk team. In this role, you’ll deliver exceptional service by managing inbound and outbound calls, supporting customers with travel-related enquiries, and ensuring timely, accurate resolutions.

You’ll be part of a supportive team environment with strong career development pathways in a global organisation.

Key Responsibilities

• Deliver exceptional customer service across phone-based interactions
• Understand customer needs and provide timely, accurate resolutions
• Promote customer satisfaction and retention
• Handle complex enquiries and complaints, es...