Customer Service/Office Management

Job Description
Overview
We are seeking a highly organized Customer Service / Office Administration Manager to support day to day operations within a facilities and utilities environment. This role serves as a central point of contact for building related requests, vendor coordination, and administrative support, while ensuring work orders, contracts, and documentation are handled accurately and efficiently.
The ideal candidate will come from a facilities, property management, or utilities background (e.g., CBRE, JLL, Cushman & Wakefield) and is comfortable working in a fast paced, operationally focused onsite setting.

Key Responsibilities
Customer Service & Operational Support
• Serve as the primary point of contact for incoming customer service calls and requests related to building operations.
• Support multiple buildings at the center, coordinating with vendors and maintenance teams for repairs and ongoing facility needs.
• Respond to and appropriately...