Opportunity Description
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 3 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development.
- Experience writing, reading, and debugging code in Java, C, C++, Python, or Go, including working with distributed systems, solutions, design patterns, or best practices.
- Experience creating content for technical audiences, and with web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).
- Ability to participate in on‑call rotation, including non‑standard working hours, nights, weekends and holidays.
- Ability to communicate in English and Mandarin to support client relationship management in this region.
- Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, p...
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