Customer Success & Account Manager – German Market

German-Speaking Account Manager – Customer Success & Optimization

Location: Barcelona, Spain

Employment: Full-time (39 hours/week)

About the Role

Are you passionate about driving client success and building long-lasting partnerships? We are looking for a German-speaking Account Manager specializing in Customer Success within the fast-moving property and hospitality sector. In this role, you will support clients throughout their lifecycle, optimize account performance, and contribute to long-term growth by identifying opportunities for improvement and delivering exceptional service.

Key Responsibilities

Enhance Account Optimization & Retention

• Provide ongoing support and relationship management for newly onboarded and existing hosts, fostering trust and long-term partnerships.
• Proactively address questions, concerns, and needs to improve satisfaction and business sustainability.
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