Customer Success Associate

At Hegen, we redefine the parenting experience with award-winning innovations tailored for mothers and their little ones. As a trusted brand in mother and baby products, our mission is to empower mothers in their breastfeeding journey and ease the transition into parenthood through meaningful products and services. Recognized as one of Singapore’s top 10 fastest growing companies, Hegen takes pride in creating practical solutions that combine thoughtful designs with functionality and sustainability for time‑strained parents.

We are seeking a passionate and service‑oriented Customer Success Associate to join us in establishing legacy touchpoints with customers and advancing Hegen’s mission. You will play a vital role in creating and nurturing customer experience, building meaningful relationships with lasting outcomes. As a go‑to technical expert for Hegen’s products, you will communicate thoughtful solutions and work with cross‑functional teams to de...