Customer Success Enterprise Coordinator

SmartSearch's distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

HOW WILL YOU MAKE A DIFFERENCE?

The Customer Success Enterprise Coordinator is responsible for managing daily enquiries and requests from high value clients, addressing various client queries either via email or call. Preparing and conducting service reviews, analysing client data, and uploading data reports to the SmartSearch system. Additionally, the Coordinator supports the CS Enterprise team by onboarding new clients and supporting relationships with existing clients through client training. A...