Opportunity Description
Customer Success & Implementation Specialist
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
About the job Customer Success & Implementation Specialist
Key Projects
- Lead end-to-end implementation of SaaS solutions for enterprise clients.
- Manage technical integrations with cloud platforms (AWS, Azure, GCP).
- Act as the primary contact for clients, ensuring smooth onboarding and adoption.
- Work with internal teams to resolve implementation challenges and enhance customer experience.
Responsibilities
- Own the entire customer implementation lifecycle , from onboarding to ongoing support.
- Ensure integrations are delivered on time, within scope, and aligned with business needs.
- Proactively identify and address technical and operational gaps for customers.
- Facilitate customer trai...
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