Customer Success Lead (Life Sciences)

Customer Success Lead (Life Sciences)

We have an opportunity for a Customer Success Lead (Life Sciences) to join us at Honeywell, in the UK, where you will be responsible for leading Customer Success execution for the EMEA region, ensuring consistent delivery of customer value, retention, and growth. The role manages Senior Customer Success Managers and CSMs and translates Customer Success strategy into day‑to‑day operational execution.

Operating under the direction of the Global Director of Customer Success, this role ensures customer engagement models, health management, renewal execution, and growth/expansion motions are executed with discipline and consistency while maintaining strong cross‑functional coordination.

This is a remote role with around 25% travel across EMEA.

Honeywell

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