Customer Success Management – Malaysia

Cloud ERP

Customer Success Management - Malaysia

• Delivery (Implementation)
• Malaysia

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As a CSM, you will develop long-term relationships with your portfolio of assigned customers, connecting with key business executives and IT stakeholders, developing an understanding of their business requirements and goals, and how they are using NetSuite. Leveraging this customer knowledge, and your NetSuite expertise, you will provide adoption, industry, and implementation best practices strategies to ensure your customers maximize value from their investment in NetSuite.

Job Descriptions:

1. Develop a trusted advisor relationship with customer key stakeholders and executive sponsors such that all NetSuite activities are closely aligned with the customer's business case and business strategy, allowing the full potential of their NetSuite solution to be realized.
2. Review customer...