Customer Success Manager

Job Description
We're hiring for a Customer Success Manager to own post-sale relationships with our client's largest customers - helping them achieve measurable business value through our client's SaaS platform. Acting as a trusted advisor, you’ll drive product adoption, retention, and expansion across your portfolio. Your success will be measured by customer health, renewal rate, expansion revenue, and overall client satisfaction. Our client is an industry expert within the Last Mile/delivery/logistics space - working to reshape the future of streamlined delivery. We will lean on your abilities to build out Customer Relationships & Strategy, Drive Adoption & Value, increase Renewals & Growth, and support ongoing internal collaboration & advocacy.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matter...