Customer Success Manager

🚀 We’re Hiring: Customer Success Manager (KPI-Driven Role)

📍 Location: Bangalore | Hyderabad | Mumbai

🧠 Experience: 4–8 Years

🏢 Accounts: 1 Large Enterprise + 2 Small/Mid Customers

Are you a strategic account manager who thrives on growth, expansion, and measurable impact. We’re looking for a Customer Success Manager who can drive revenue growth, product adoption, and long-term customer value across enterprise and mid-market accounts.

🎯 Role Objective

Drive account growth, product adoption, and revenue expansion through structured account mining and farming strategies. Ensure seamless implementation and scaling of Berri Suites within assigned customers.

📊 Key Performance Indicators (KPIs)

1️⃣ Revenue Growth & Account Expansion (30%)

• Achieve defined QoQ revenue growth
• Identify & close expansion opportunities each quarter
• Increase wallet share within enterpris...