Customer Success Manager - Cape Town

Overview

Powerfleet City of Cape Town, Western Cape, South Africa

Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in AIoT software-as-a-service for mobile asset management. We serve over 2.6 million subscribers across more than 48,000 customers in 120 countries. This role supports Powerfleet’s customers to achieve their desired outcomes with our solutions.

Position Summary

The Customer Success Manager plays a pivotal role in onboarding, adoption, and long-term partnership with customers. You will proactively identify opportunities and mitigate risks to maximize customer satisfaction, retention, and revenue growth. This role suits a customer-centric professional who thrives in a collaborative, fast-paced environment and is passionate about using technology to drive business success.

Key Responsibilities

• Customer Onboarding & Implementation
• Work with the Implementation team to ensure new customers adop...