Customer Success Manager - Hybrid, Clearwater, FL

Serve as the primary point of contact for assigned customers throughout their lifecycle.

Build and nurture long-term customer relationships to ensure satisfaction, trust, and loyalty.

Drive product adoption by helping customers understand and maximize the value of TeamViewer’s solutions.

Monitor customer health, usage, and engagement to proactively address risks and identify opportunities.

Lead customer onboarding, training, and enablement to ensure smooth product implementation and usage.

Collaborate with Sales, Support, and Product teams to advocate for customer needs and resolve issues quickly.

Identify upsell and cross-sell opportunities and partner with Account Managers to expand customer accounts.

Deliver regular business reviews and insights to demonstrate ROI and ...