Customer Success Manager

• Manage and grow client relationships, including C-level stakeholders
• Act as primary client liaison, ensuring smooth campaign delivery and service value
• Lead client meetings (virtual/in-person) to drive engagement and uncover opportunities
• Provide regular performance reports with insights and recommendations

Qualifications:

• 2+ yrs client management (mid-size to enterprise)
• Proven track record in onboarding, retention & upselling
• Skilled in complex client environments & C-level engagement
• Excellent communication & storytelling skills
• CRM & reporting tools proficiency
• Collaborative, problem-solving mindset