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Customer Success Manager

Sollu

Mumbai, Maharashtra, India Full-time May 31, 2026
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Opportunity Description

We’re Hiring — Customer Success Manager

At Sollu, we’re transforming how hospitals and clinics connect with their patients through AI-powered communication & engagement tools.

We work with healthcare providers, helping them reduce no-shows, boost patient appointments, and deliver smarter care experiences — and we are growing fast!

Experience: 2–6 yrs in Customer Success / Account Management (SaaS or HealthTech preferred)

What you’ll do:

- Own relationships with hospitals & clinics — onboarding, training, adoption & renewals
- Help clients use our products to improve patient communication, patient engagement & ROI
- Drive usage, upsell new modules & identify growth opportunities
- Partner with Product & Tech teams to solve customer needs
- Be the trusted advisor for hospital administrators & CXOs

You should have:

- Strong communication skills
- Bachelor's degree
- Strong client management & consultative ski...
Full-time Business Operations Specialists

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