Customer Success Manager

We are seeking a high-energy, results-oriented professional to join our post-sales team as a Customer Success Manager . This role is ideal for a top-tier sales professional who is eager to transition from traditional inbound/outbound sales into a post-sale, consultative environment.

As a CSM, your primary goal will be to drive retention and expansion by building strong, strategic relationships with clients. This is not a passive support role—it requires a proactive approach, commercial awareness, and the ability to guide customers toward long-term success.

Key Responsibilities

• Drive Retention: Proactively engage with a portfolio of customers to understand their business goals and ensure they are gaining maximum value from the platform. Retain customers at risk of churning and convert potential churn into loyalty.

• Flex Your Sales Expertise: Identify upsell and cross-sell opportunities within your portfo...