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Customer Success Manager

CarNow

San Antonio, Texas, United States Full-time June 09, 2026
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Opportunity Description

Customer Success Manager

 

A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer journey-from pre-launch activities to long-term retention. The CSM plays a key role in managing pre-launch activities, product launches, training sessions, technical support, ongoing account reviews and touchpoints, and driving retention efforts.

 

Responsibilities:

  • Full-time Business Operations Specialists

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