Customer Success Manager

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), Mauritius (FSC) and South Africa (FSCA). We were founded in Melbourne, Australia and have offices worldwide.

Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem.

Serving over three million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.

Role Summary

We are seeking an experienced Customer Success Manager to join our Singapore office. This role focuses on optimising Global customer support performance, processes, and team capability to ensure an excellent, compliant, and scalab...