Customer Success Manager

Language Requirement: Fluent French & Italian or Spanish (native speaker)

About RoomRaccoon

RoomRaccoon is a fast-growing hospitality SaaS company building one powerful platform for independent hoteliers on an international scale. We help hotels run smarter, sell better, and stay in control, from bookings and payments to revenue and automation, all in one system.

We move fast, think independently, and build technology that gives hotels a real competitive edge. Our team is global, ambitious, and hands‑on. We value ownership, momentum, and people who want to make an impact while beating yesterday, together. If you like building meaningful software with smart people, you’ll fit right in.

Your North Star as a Customer Success Manager

As a Customer Success Manager (CSM), you will be at the heart of RoomRaccoon’s mission - helping our hotel partners achieve maximum value from our solutions while identifying growth opportunities. You will be t...