Customer Success Specialist – Mandarin

Overview

Customer Success Specialist (Local/Expat) – Mandarin | Livingstone (Malaysia)
Up to RM4500 + Language Allowance (Total up to RM5500 incl. PRC applicants)
24/7 Rotational Shift (5 days work / 2 days off) | Onsite | Start Date: 4 May 2026

We are hiring a Mandarin-speaking Customer Success Specialist to join a fast-paced customer support operation in Livingstone, Malaysia .

This role is open to both local and PRC candidates , offering a strong opportunity to build a career in customer experience and digital support within an international environment.

Key Responsibilities:

• Support customers with online orders and service requests
• Handle inbound calls and email queries in a professional manner
• Process payments and handle sensitive customer data securely
• Escalate priority issues when required
• Maintain high service quality and customer satisfaction
• Col...