Customer Success Specialist — Product Support & Onboarding

SimplePractice is searching for a Customer Success Specialist in Mexico City. In this full-time role, you will be the first point of contact, assisting customers via phone, chat, and email. The ideal candidate will have 1-2 years’ experience in customer support and possess excellent communication and problem-solving skills. The expected salary is between $241,900 and $302,400 MXN annually, with potential for bonuses and overtime during peak seasons.
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