Opportunity Description
DPP is seeking a Customer Support Analyst for our client in Columbia, SC.
Work arrangement:
Responsibilities and duties:
Work arrangement:
- Hybrd: 3 days onsite, Friday and Monday remote.
- W2 position; 6 months
Responsibilities and duties:
- The Customer Support Analyst receives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served.
- Will train on new business applications and be prepared to support upcoming system implementations.
- Maintains high levels of customer satisfaction, demonstrates commitment to quality, related to operational and technical support of complex products and/or processes of the Bank. Knowledge of major products and services and has the ability to apply this knowledge appropriately.
- Learns existing business applic...
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