Customer Support Engineer - Corbeil Essonnes

Description

This job opportunity is primarily to service a customer in Corbeil-Essonnes (:60%) as well as punctual travel to Tours and Caen (:20% combined) and other customers across France.

Your Responsibilities

✓ Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
✓ Represents the company to the customer and assumes accountability for customer satisfaction with service.
✓ Assures operational quality of system equipment.
✓ Coordinates actions with customers to minimize down time.
✓ May provide assistance to Installation Engineers in resolving problems.

What You Will Bring

✓ Ability to understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems to address on site customer problems.
✓ ...