Customer Support Engineer (Internal Applicants Only)

Customer Support Engineer

We’re looking for a Customer Support Engineer to join our Engineering and Field Service Department. This critical role will support the commercial and technical delivery of long‑term service agreements (LTSA) and various customer projects ensuring high performance and reliability of gas turbines generators and auxiliary systems.

Key Responsibilities

• Diagnosing and resolving technical issues related to gas turbines generators and associated systems.
• Acting as a key liaison between internal teams and customers to ensure timely efficient solutions.
• Coordinating resources and planning requirements to support long‑term service agreements (LTSAs) and other projects.
• Analyzing operational data and preparing clear comprehensive technical documentation.
• Supporting commercial teams with technical input for sales and service proposals.
• Managing root cause analysis processes and assi...