Opportunity Description
XELEMENTS HEALTH PVT. LTD. – Healthcare / Medical Devices
Customer Support Executive
Clinical Operations
LOCATION
Ambattur, Chennai
EXPERIENCE
1 – 5 Years
WORK MODE
In-Person
FUNCTION
Patient & Partner Support
JOB SUMMARY
XElements Health Pvt. Ltd. is hiring a Customer Support Executive to be the single point of contact for patients and channel partners throughout a diagnostic monitoring study.
The role spans the full study lifecycle — pre-study scheduling and patient briefing, in-study troubleshooting and reassurance, and post-study coordination through report delivery.
Prior experience in a healthcare, diagnostics, or medical device setting is strongly preferred. Comfort speaking directly with patients — many of whom will be elderly or anxious — is essential.
KEY RESPONSIBILITIES
• Serve as the primary point of contact for patients throughout the study lifecycle — before, during, and after — ensuring a smooth and reass...
Customer Support Executive
Clinical Operations
LOCATION
Ambattur, Chennai
EXPERIENCE
1 – 5 Years
WORK MODE
In-Person
FUNCTION
Patient & Partner Support
JOB SUMMARY
XElements Health Pvt. Ltd. is hiring a Customer Support Executive to be the single point of contact for patients and channel partners throughout a diagnostic monitoring study.
The role spans the full study lifecycle — pre-study scheduling and patient briefing, in-study troubleshooting and reassurance, and post-study coordination through report delivery.
Prior experience in a healthcare, diagnostics, or medical device setting is strongly preferred. Comfort speaking directly with patients — many of whom will be elderly or anxious — is essential.
KEY RESPONSIBILITIES
• Serve as the primary point of contact for patients throughout the study lifecycle — before, during, and after — ensuring a smooth and reass...
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