Customer Support Executive (Moderator)

About the job Customer Support Executive (Moderator)

RESPONSIBILITIES

• Use the moderation tool, to check all incoming private advertisements for fraud and simple edits.
• Using the moderation tool, to check all leads for fraud and duplications, etc.
• Using the moderation tool, check all Commercial advertisements for contact information and mask them.
• Make validation calls to customers when necessary.
• Make outbound calls as rostered to attract new customers.
• Monitor SMS and Email verification queues and action as needed.
• Respond to VM (Voice mail) messages.
• Action reporting lists if required.

QUALIFICATIONS

• Diploma, -Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree.
• Years of Experience: 1 year
• Fresh graduates are also welcome to apply.
• Full-time position.
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