Customer Support Hero With German Language Skills

DESCRIPTION

Heike, Sergi and Torsten are overwhelmed by recent successes and so they are looking for two more people to be the next customer service champions.

We run a small B2B company, which develops the best Fleet Management software for organizations that maintain a fleet of 100 vehicles or more. So a 100% IT shop. Heike handles day to day tasks from Germany, while Sergi and Torsten do the development stuff in Barcelona.

Are you great with people, tech‑savvy, and love keeping things organized? We’re looking for a friendly, detail‑oriented go‑getter to be the first point of contact for our B2B customers.

Here’s what you’ll be doing:

• Customer Support : Help our clients navigate our IT system, troubleshoot issues, and ensure they feel supported every step of the way.

• System Management : Take care of our server environment, from configuration and monitoring to fixing issues when they pop up.