Customer Support Officer

If you are a customer service superstar, able to remain calm when customers are frustrated and have experience working with computers, we’d like to meet you!

We have an in-house Customer Service position for you!

Cartrack is one of the largest vehicle telematics companies globally with almost 2.5M active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, whilst incorporating a very much start up culture.

Responsibility

• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Explain the different applications on our platform to customers and enhance Cartrack’s position as the technology partner of choice.
• Train customers on how to derive the most value from our Software-as-a-Service platform.
• Ensure customer satisfaction and...