Customer Support & Sales Specialist

The Role

This is not a typical call center position. You will be the first point of contact for our customers and a key driver of our sales pipeline. You’ll handle inquiries, support orders, and follow up on warm leads all while helping convert interest into confirmed sales.

You’ll work closely with the founder and operations team in a fast-moving, high-ownership environment where customer experience and sales go hand in hand.

If you enjoy helping people, communicating with confidence, and taking ownership from start to finish, this role is for you.

What You’ll Do:

Customer Support

• Handle inbound calls, emails, and chat inquiries
• Assist with product questions, order updates, and delivery concerns
• Resolve issues with ownership and professionalism—no scripted responses
• Maintain accurate CRM records of all ...