Customer Support Specialist

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DealHub is leading in business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase revenue and manage their growth. With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with technical problems and finds the right solution for them.

We are seeking a Customer Support Specialist to join the Support team and provide world-class support to our customers.

Responsibilities

• Provide fast, professional, and personal support to DealHub’s customers worldwide.
• Work on a ticket system and communicate with customers via emails, phone calls, and video calls.
• Provide application support on DealHub’s platform, mainly on configurations and integrations with other CRM platforms.
• Do troubleshooting and ensure each ticket has been solved.
• Make the cu...