Customer Support Team Lead | Flexible Schedule & Data-Driven Coach

Factorial HR is looking for a Customer Support Team Lead to supervise the support team and ensure high customer satisfaction. You will handle escalated issues, set team goals, and conduct training for new members.

The ideal candidate is proficient in Spanish, expert in English, and has a strong background in customer support. Enjoy a multicultural work environment with benefits like health insurance, flexible schedules, and language classes.