CX & AI Enablemente Sr Analyst

In this role, you'll be...

• Building and maintaining AI-powered systems that turn customer interaction data into actionable business intelligence — across multiple markets simultaneously.

• Writing and owning SQL queries independently — joins, aggregations, window functions, time filters — using platforms like Hive or BigQuery to extract and validate operational data at scale.

• Conducting discovery sessions with internal stakeholders across Brazil, Colombia, Mexico, Egypt, and China to translate operational problems into structured requirements that someone else can execute without you in the room.

• Replicating and adapting validated analytical and AI projects across new markets and business lines — without starting from scratch every time.

• Measuring the impact of everything you build. Not just shipping — tracking and documenting outcomes so the team knows what worked and why.

• Contributing to a shared knowledge infrastructu...