CX Experience & Governance Lead

Globe Telecom, Inc. is seeking an experienced Experience and Governance Manager to enhance customer experience across all touchpoints while ensuring compliance and operational excellence. The role demands expertise in governance, risk management, and a strong focus on service quality.

Ideal candidates will have a proven background in customer-centric roles, strong leadership skills, and a commitment to creating seamless interactions across services. This position offers a chance to play a pivotal role in shaping customer loyalty and satisfaction.