CX Order & Service Delivery Specialist (On-Call)

A leading technology company in Singapore is looking for a CX Order Management Specialist to enhance service delivery performance. You will manage RMA service order escalations, ensure customer satisfaction, and build customer relationships. Ideal candidates should have a minimum of 5 years in customer support, relevant certifications, and experience with data analytics tools such as Tableau and Power BI. The role demands strong communication and negotiation skills, plus the ability to work under pressure.
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