CX Systems & Data Leader

Sueldo: $35,000 - $40,000 neto + prestaciones de ley Fluent English communication skills are mandatory for this role, as this position works directly and full-time with a US-based client in a highly collaborative environment. Candidates must be comfortable participating in meetings, cross-functional discussions, and day-to-day communication entirely in English. Role Overview
We are seeking a highly technical Customer Experience Systems Lead to own, optimize, and scale our CX technology ecosystem. This role is ideal for someone with strong hands-on experience managing customer success and support platforms, integrations, data workflows, and reporting infrastructure within a SaaS environment.
The position is heavily focused on systems, data integrity, automation, and platform optimization rather than people management. The ideal candidate brings strong technical and operational expertise across CX tools such as Gainsight, Salesforce, Zendesk, Rocketlane, and related systems, with t...