Cyber Infrastructure Expert Support Engineer - AMER

Acronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. Driven by our passion to protect every workload, we’ve built the industry’s only all‑in‑one cyber protection platform. We are looking for an Infrastructure Expert Support Engineer to join our mission of protecting the digital world.

The Infrastructure support engineer is part of a dedicated team of experts responsible for advanced troubleshooting of hyper‑converged storage and computer clusters. The role provides an opportunity to practice technical skills with Linux, network, storage, cloud, virtualization and container technologies and directly influence the evolution of our products.

Responsibilities

• Troubleshoot and resolve various technical incidents for customers and partners.
• Build and maintain strong relationships with customers and partners.
• Collaborate ...