Defect Manager

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Key Requirements

Years of experience in defect management or quality assurance

Manage the end-to-end defect lifecycle including identification, documentation, analysis, prioritization, tracking, and closure

Oversee defect logging and tracking using tools such as Jira, Azure DevOps, or similar

Lead defect triage meetings to prioritize issues based on severity and business impact

Perform or lead root cause analysis (RCA) to prevent recurring issues and improve processes

Prepare and present defect repor...