Opportunity Description
Job Description
- Coordinate collection activities of unsecured products, manage flow rates to prevent accounts from flowing down to charge off and minimize net credit losses
- Recruitment, training and performance management of the collection team to ensure good productivity
- Process-reengineering of collection processes to improve productivity
- Capacity tracking, management and planning to ensure adequate collection resources for the section all the time
- Manage and optimize collection cost
- Prepare, document and monitor strategy effectiveness and custody of the collection strategy/procedure
- Tracking and evaluating the effectiveness of all collection strategies. Design and conduct champion & challenger tests of all collection strategies
- Prepares regular and customized, in-depth reports and information summarizing various aspects of unit(s) activities. Interprets important aspects of reports for manageme...
Ready to Apply?
Submit your application for Desk Collection Supervisor at Indodana
Apply for this Position