Desktop IT Support Engineer - First-Line Troubleshooter

A technology support firm in Dubai seeks a Technical Support Engineer to provide first line support to customers. Responsibilities include troubleshooting desktop and cabling issues, diagnosing technical problems, and ensuring customer satisfaction. Ideal candidates should possess excellent problem-solving and communication skills, along with hands-on experience with Windows and Mac operating systems. A degree in Electronic and Computer Engineering or Computer Science is required, and certifications in relevant technologies are a plus.
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