Desktop Refresh Technician

Job Description
We are seeking a Desktop Refresh Technician to support an enterprise-wide desktop and laptop refresh initiative, focused on upgrading, configuring, and deploying Windows systems with minimal disruption to end users. This role will support hardware replacements and OS upgrades, image and deploy devices according to established standards, migrate user data, profiles, and applications, and troubleshoot deployment, hardware, and software issues throughout the refresh process. The engineer will work closely with IT infrastructure, security, and end-user support teams to ensure smooth rollouts, document procedures and resolutions, provide white-glove support during device cutovers, and ensure all systems meet security, compliance, and patching requirements.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that beli...