Desktop Support Analyst

Description
Overview

If you're looking for work as a Desktop Support Analyst, and have the ability to communicate complex technical information to non-technical users in an understandable and concise format, you may be a good fit for the job opening at Robert Half. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you.


Major Responsibilities:

- Offer computer desktop support in accordance with established policies and procedures

- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

- Rectify computer problems, and suggest appropriate action/solutions

- Meet regularly and effectively with ticket submitters

- Organize hardware repairs with the appropriate vendors

- Keep up, explore, and fix computer systems, hardware, printers, and computer periph...