Desktop Support Analyst

Description We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff.

Responsibilities:
• Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner.
• Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users.
• Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account main...